CONDITIONS OF HIRE

THE HIRER MUST BE OVER 21 TO BOOK THIS CARAVAN

  1. Bookings: Upon receipt of your enquiry, the caravan can be provisionally booked. This will be held for a period of 3 DAYS only, by which time a refundable bond must be paid. If no bond is received within this period, then the provisional booking will be cancelled. We reserve the right to cancel the booking and re-advertise the caravan.

     

     

  2. Payment: Your booking balance should be paid in full no later than 28 days before you are due to check in. You can pay in instalments as and when you please and in any amounts. We are very flexible and if you wish to pay your balance later than 28 days before you arrive then please contact us and we will be able to help.

     

     

  3. Non-payment: If no contact or payment is received by the due dates, the booking will be cancelled with no refunds and the dates will be re-advertised.

     

     

  4. The caravan will be available to the hiree during the period shown on the booking confirmation after all payments have been received.

     

     

  5. At no time must the caravan berths be exceeded I.e an 8 berth caravan is only suitable for up to 8 occupants. If the berth of the caravan is found to be exceeded you will be asked to leave immediately and no refunds will be given.

     

     

  6. Access to Caravan: The Caravan Owners or their representatives shall be allowed access to the holiday caravan at any reasonable time during any holiday occupancy.

     

     

  7. The caravan is only available for hire by families and responsible couples. Taylor's Family caravans cannot accommodate all male or all female parties.

     

     

  8. Pets are not allowed in any of our caravans, should you be found to have a pet staying at any of our caravans you will be asked to leave the site with no refund.

     

     

  9. Strictly NO SMOKING inside any of our caravans. However smoking is permitted outside of the caravans including on the veranda if applicable, please ensure you clean up afterwards.

     

     

  10. The area surrounding your hire caravan must be kept clean and tidy at all times.

     

     

  11. Park speed limits must not be exceeded.

     

     

  12. Golden Palm Resort is a family holiday park and anyone whose unreasonable conduct causes a nuisance to any other persons will be asked to leave, forfeiting the rest of the holiday with no refund given.

     

     

  13. Please keep noise to a minimum and show consideration to other caravan owners and occupiers at all times.

     

     

  14. Litter and refuse must be disposed of in the designated areas provided by the park.

     

     

  15. Please remove all dirty footwear on entering the caravan.

     

     

  16. Do not disarm smoke alarms.

     

     

  17. All electrical and domestic goods and heaters must be switched off upon leaving the caravan.

     

     

 

19. Sheets, pillowcases, duvet covers and other linen items are not provided, unless you select it as an extra cost when booking.

20. Park rules apply at all times.

21. Golden Palm resort and ourselves will not be responsible for any personal loss or injury, however caused or sustained to any person or vehicle (including any persons under age 18 years of age).

22. The caravan owners reserve the right to refuse any booking without any obligation to give a reason.

23. All electrical appliances in the caravan have undergone annual safety checks. Use of your own electrical items is at your own risk.

24. The caravan is to be left in a clean and tidy condition.

25. The Caravan must be vacated by 10.00 am on the day of departure and please time your arrival to be not before 3.00 pm.

26. In the unlikely event the hirer encounters any issues with the holiday home they are hiring, they must inform customer services by telephone within 24hrs of the issue arising. 

CANCELLATION FEE FOR BOOKINGS OUTSIDE SCHOOL SUMMER HOLIDAYS

28 - 14 days prior to rental date £50

14 – 0 days prior to rental date £100

CANCELLATION FEE FOR BOOKINGS DURING SCHOOL SUMMER HOLIDAYS

28 - 14 days prior to rental date £100

14 – 0 days prior to rental date £200

Cancellations due to a genuine emergency such as a medical issue or death will be dealt with at Taylor's Family Caravan's discretion, upon receipt of evidence such as a hospital admission letter or death certificate.

BY COMPLETING A BOOKING WITH TAYLOR'S FAMILY CARAVANS EITHER DIRECTLY OR THROUGH FREETOBOOK.COM YOU ARE ACKNOWLEDGING YOUR ACCEPTANCE OF ALL OF THE TERMS & CONDITIONS LISTED ABOVE.

 

THANK YOU FOR BOOKING WITH TAYLOR'S FAMILY CARAVANS AND WE HOPE YOU HAVE A WONDERFUL HOLIDAY!!